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Logistics Specialist

Location
Saint Louis, MO, United States

Posted on
Nov 23, 2021

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u003cpu003eLogistics Specialist have the important role of managing internal processes to exceed customer expectations regarding freight management and on time delivery. In this position, youu0027ll be responsible for planning, routing, and executing deliverables for customers in industry like Consumer Packaged Good, Manufacturing, Oil and Gas, etc.u003c/pu003enu003cpu003eu003cstrongu003ePRIMARY JOB ACCOUNTABILITIES:u003c/strongu003eu003c/pu003enu003culu003enu003cliu003eFreight Covered Every Day (Exceed customer on-time pick-up and delivery expectations; proactive analysis to prevent service failures)u003c/liu003enu003cliu003eCustomer Relationship (Consistent and professional communications; effective, prompt and courteous communications with respect to difficult situations, relaying service failures, etc.)u003c/liu003enu003cliu003eCarrier Relationship (Productive carrier relationship development, AP Discrepancy resolution, cover loads, handling and management of difficult situations, etc.)u003c/liu003enu003cliu003eFinancial Procedures and Operating Metrics (Detention management, research/resolving invoice discrepancies, benchmark rate achievement, automation objectives, expedite decisions and cost, etc.)u003c/liu003enu003c/ulu003enu003cpu003eu003cstrongu003eESSENTIAL FUNCTIONS AND TASKS:u003c/strongu003eu003c/pu003enu003culu003enu003cliu003eReview and correct in-bound shipment data integrity, i.e. ISDu003c/liu003enu003cliu003eLeverages knowledge and understanding of Modes, Rates, Weights, Volumes, Pallets, Class etc. based on Customeru0027s shipping requirementsu003c/liu003enu003cliu003eVerify shipment suitability, e.g. weight, size, product, special shipping requirements and make necessary adjustmentsu003c/liu003enu003cliu003eVerify order readiness for shipments and change mode selection when necessary.u003c/liu003enu003cliu003eExecute SPT and/or Shipment Planning when requiredu003c/liu003enu003cliu003eOptimize Customer Orders into shipments in the most cost effective way (SPT and/or Shipment Planning)u003c/liu003enu003cliu003eCoordinate and direct shipments and deliveries, including Shipper to Cross-dock, Cross-dock to DC, DC to DC, DC to Store, etc. to improve Customer/Carrier equipment utilizationu003c/liu003enu003cliu003eIn the event automatic carrier assignment fails, utilize the tools available, e.g. the Freight Allocation Module, to select the appropriate carrier for the load.u003c/liu003enu003cliu003eSecure appropriate capacity for loadu003cbr /u003enu003culu003enu003cliu003eLeverage carrier relationship to influence capacity awards during tight marketsu003c/liu003enu003cliu003eNegotiate Spot-Rate Contracts for contracted carriers with whom the account does not normally do business.u003c/liu003enu003cliu003eInitiate Carrier Contract process with Strategic Development when no other carrier is available to meet capacity needs.u003c/liu003enu003cliu003eCommunicate and gain approval for expedite shipments or any rate exceeding account specific benchmark threshold.u003c/liu003enu003cliu003eUtilize the Transportation Management System (TMS) to its fullest potential in order to facilitate the life-cycle of an orderu003c/liu003enu003c/ulu003enu003c/liu003enu003c/ulu003enu003culu003enu003cliu003eCarrier Relationship Managementnu003culu003enu003cliu003eEstablish and maintain effective relationships with carriers contracted to the account as well as other carriers operating in your geographical regionu003c/liu003enu003cliu003eCommunicate On-Time Service and other Carrier Performance to management and/or carrier contact as directed.u003c/liu003enu003cliu003eReinforce with Carrier Contacts proper utilization of EDI and the Carrier Portalu003c/liu003enu003c/ulu003enu003c/liu003enu003cliu003eCustomer Relationship Managementnu003culu003enu003cliu003eEstablish and maintain effective relationships with shippers and receivers through professional and timely communications and inquiry responsesu003c/liu003enu003cliu003eProvide Rate Quotes for new lanesu003c/liu003enu003cliu003eTrain new customer and vendor users on the TMS, leveraging knowledge of customer business practices and workflowu003c/liu003enu003c/ulu003enu003c/liu003enu003cliu003eFinancial and Operating Metricsnu003culu003enu003cliu003eIdentify patterns with shipper, receiver and carrier performance and recommend actions for improvementu003c/liu003enu003cliu003eResolve financial discrepancies in TMS financials (Carrier invoice does not match in TMS and must be reviewed and make determination; make adjustments in TMS; and, respond to Accounting to deny or approve the additional funds, etc.)u0026nbsp;u003c/liu003enu003cliu003eUpload and maintain current customer benchmark rates in TMS, OCA or SRG.u003c/liu003enu003cliu003eUpload and maintain current SRG/OCA rules.u003c/liu003enu003c/ulu003enu003c/liu003enu003c/ulu003enu003cpu003eu003cstrongu003eKNOWLEDGE AND EXPERTISE:u003c/strongu003eu003c/pu003enu003culu003enu003cliu003eThe u0022I am Transplaceu0022 Way (Protocols for answering the phone, e-mail, IM, etc. etiquette and professional standards)u003c/liu003enu003cliu003eGeographical Expertise (Geographical understanding of the continental US, Mexico and Canada. Understanding of mileage as it relates to the passage of time, including DOT u0026amp; Speed governance, including Transit time difference based on mode)u003c/liu003enu003cliu003eIndustry Expertise (Transportation industry knowledge, including key terminology; and, general knowledge of primary customer industries)u003c/liu003enu003cliu003eKnowledge of Microsoft Tools (Ability to leverage Excel and other MS programs, including Word, Outlook, Lync, etc.)u003c/liu003enu003cliu003eKnowledge of the Customeru0027s Business (Knowledge and understanding of the customer product, ability to flowchart the customeru0027s basic supply chain, speak the customeru0027s language and understand the customeru0027s key service measures, etc.)u003c/liu003enu003cliu003eTransplace Expertise (Understand and know the Mission, Values and Goals, organizational structure, company history, how we function internally, administration, best practices, processes, behavior, the complete Transplace order-to-cash, etc.)u003c/liu003enu003cliu003eWorking Knowledge and Utilization of the Transplace TMSu003cbr /u003eu003cstrongu003eu003c/strongu003eu003c/liu003enu003c/ulu003enu003cpu003eu003cstrongu003eSKILLS:u003c/strongu003eu003c/pu003enu003culu003enu003cliu003eReporting and Analytics (Ability to run BI reports; validate information; understand report, and offer feedback and deliver insights to your manager and or customer contacts on the information contained within the report)u003c/liu003enu003cliu003eBasic Math (Includes aptitude to learn how to calculate mileage as it relates to the passage of timeu003c/liu003enu003cliu003eService Orientation (Commits to and enjoys providing exceptional service to internal and external customers)u003c/liu003enu003c/ulu003enu003cpu003eu003cstrongu003eTRAVEL:u003c/strongu003eu003c/pu003enu003culu003enu003cliu003eThis job will/will not require travelu003cbr /u003eu003cstrongu003eu003c/strongu003eu003c/liu003enu003c/ulu003enu003cpu003eu003cstrongu003eEXPERIENCE :u003c/strongu003eu003c/pu003enu003culu003enu003cliu003e2 u0026ndash; 4 Years of in Customer Service experience within the Transportation or Logistics Industryu003c/liu003enu003cliu003eBacheloru0026rsquo;s degree in Transportation Logistics or Supply Chain Management along with demonstrated customer service mindset may be substituted for work experience requirementsu003c/liu003enu003c/ulu003enu003cpu003eu003cstrongu003eEDUCATION:u003c/strongu003eu003c/pu003enu003culu003enu003cliu003eHigh School Diploma or General Education Equivalentu003c/liu003enu003c/ulu003enu003cpu003eu003cstrongu003eABOUT TRANSPLACEu003c/strongu003eu003c/pu003enu003cpu003eTransplace constantly strives to exceed the transportation expectations of our customers, from consumer packaged goods, chemical and petroleum companies, to discrete manufacturing and retail. Our goal for global supply chain excellence is outlined in our Mission and supported by our Core Values and Executive Leadership.u003c/pu003enu003cpu003eFollow the company on Twitter, Facebook and the Transplace Industry Blog: u003cbr /u003eu003ca href=u0022****target=u0022_blanku0022 rel=u0022noopeneru0022u003ehttp://blog.transplace.comu003c/au003eu003cbr /u003eu003ca href=u0022****target=u0022_blanku0022 rel=u0022noopeneru0022u003****/u003eu003ca href=u0022****target=u0022_blanku0022 rel=u0022noopeneru0022u003****OPPORTUNITY EMPLOYERu003c/strongu003eu003c/pu003enu003cpu003eEqual Employment Opportunity has been, and will continue to be, a fundamental principle of Transplace, where employment is based upon personal capabilities and qualifications without discrimination because of race, color, religion, sex, age, national origin, disability, or any other protected characteristic as established by law.u003c/pu003enu003cpu003e#LI-TH1u003c/pu003e,EqualOpportunityEmployerDescription:null,PayTransparencyPolicyStatement:null,MatchScore:1.0,HasApplied:false,ApplicationJobBoardName:null,ApplicationJobBoardId:null,DateApplied:null,Salaried:true,CompensationAmount:null,PublishingStatus:1,Links:[],BehaviorCriteria:[],MotivationCriteria:[],EducationCriteria:[],LicenseAndCertificationCriteria:[],SkillCriteria:[{Required:false,SkillId:6975df67-7294-4d36-a4e9-7335083f9448,SkillName:Customer Service,SkillDescription:null,MinimumScaleValueId:55f7d07e-50f0-bfe9-6f08-8c019ed09026,MinimumScaleValueCode:Expert,MinimumScaleValueDescription:Expert,MinimumScaleValue:5},{Required:false,SkillId:9a22315d-add3-4c59-bc22-0b6b5997f51f,SkillName:Data Analysis,SkillDescription:null,MinimumScaleValueId:55f7d07e-50f0-bfe9-6f08-8c019ed09026,MinimumScaleValueCode:Expert,MinimumScaleValueDescription:Expert,MinimumScaleValue:5},{Required:false,SkillId:3e38bb05-50c3-4b73-9880-6faf1de59055,SkillName:Basic Math,SkillDescription:null,MinimumScaleValueId:55f7d07e-50f0-bfe9-6f08-8c019ed09026,MinimumScaleValueCode:Expert,MinimumScaleValueDescription:Expert,MinimumScaleValue:5}],WorkExperienceCriteria:[],JobBoardMemberships:[{JobBoardId:519468c3-752b-4088-8a2b-421c015f9556,PublishedInternal:true,PublishedExternal:true,ExternalPostedDate:2021-11-23T18:56:11.339Z,InternalPostedDate:2021-11-23T23:24:25.95Z}],AssessmentUri:null,AssessmentStatus:null,OpportunityIsClosed:false,TravelRequired:null,TravelDescription:null,SupervisorName:null,Assessments:[],ApplicationId:null,CompensationAnnualMinimum:null,CompensationAnnualMaximum:null,CompensationHourlyMinimum:null,CompensationHourlyMaximum:null,CompensationCurrency:null});

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