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Job Details

Operations Supervisor

Company name
Iron Mountain, Inc.

Obetz, OH, United States

Employment Type

Operations, Manager, Disability

Posted on
Mar 07,2019

Valid Through
Jun 20,2019

Apply for this job


Iron Mountain Incorporated (NYSE: IRM), founded in 1951 and ranked as a Forbes 2018 America\u2019s Best Employers, is the global leader for storage and information management services. Trusted by more than 225,000 organizations around the world, Iron Mountain stores and protects billions of valued assets, including critical business information, highly sensitive data, and cultural and historical artifacts. Providing solutions that include information management, digital transformation, secure storage, secure destruction, data centers, cloud services and art storage and logistics, Iron Mountain helps customers lower cost and risk, comply with regulations, recover from disaster, and enable a digital way of working. Visit for more information.
The Operations Supervisor oversees all daily operations of the center in the most cost-effective and customer-satisfying manner. This leader will coach a high-performance team and adhere to federal, state and Iron Mountain regulations.

Supervises and assigns specific responsibilities to all operations personnel
Motivates, mentors and empowers team to meet and exceed standards or set goals
Monitors employee attendance, productivity and other performance markers
Effectively uses metrics to aid accountability and measure performance 
Possesses excellent communication skills
Ensures that the branch provides the finest internal and external customer service
Builds internal and external relationships; fosters collaboration
Provides relief coverage for operational duties when employees utilize time off or are absent
Prepares accurate reports 
Is open to weekend work, if required 
Ensures compliance of all federal, state and company regulations


High school diploma or equivalent; college degree preferred
Valid state driver\u2019s license with clean driving record; able to pass pre-employment drug testing and a background investigation as conditions of employment
Ability to lift 40 to 50 pounds
Minimum of two years\u2019 supervisory experience in a warehouse, distribution, operations or other service-related environment
Computer proficiency (Word, Excel, Outlook)
Ability to complete paperwork in English accurately and completely
Strong attention to detail 
Strong customer service skills; values customers and communicates with them in a professional manner

Compliance Obligations:
It is the responsibility of every Iron Mountain employee:

to comply with all applicable laws, rules, regulations, and company policies
to exhibit ethical behavior in accordance with our Code of Ethics and Business Conduct 
to complete required training within the allotted time frame

Every Iron Mountain employee has an obligation to promptly report issues and violations.
Iron Mountain is an equal opportunity employer, and does not unlawfully discriminate on the basis of race, color, religion, sex, national origin, marital status, age, sexual orientation, gender identity characteristics or expression, disability, medical condition, U.S. Military or veteran status or other legally protected classifications in making employment decisions.
Iron Mountain Canada is an employer broadly committed to providing an inclusive work environment that welcomes all people. Globally, we believe it is our diversity that contributes to our companies\u2019 shared success. We work hard always to avoid discriminating on any grounds other than capability to perform the requirements of the job.
Iron Mountain complies with the Accessibility for Ontarians with Disabilities Act and welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.

Company info

Iron Mountain, Inc.
Website :

Company Profile
Iron Mountain is a storage and information management company, assisting more than 156,000 organizations in 32 countries on five continents with storing, protecting and managing their information. Publicly traded under NYSE symbol IRM, Iron Mountain is an S&P 500 company, a member of the FORTUNE 1000 (currently ranked: 712), and a member of FTSE4Good index. Organizations in every major industry and of all sizes—including more than 94% of the Fortune 1000—rely on Iron Mountain to store and manage their information.

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