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Job Details

SAP Concur - Sr Director Global Event Operations Job

Company name

Bellevue, WA, United States

Employment Type

Manager, Operations, It, Sap, Marketing, Pr

Posted on
Feb 14, 2020

Valid Through
May 29, 2020


SAP started in 1972 as a team of five colleagues with a desire to do something new. Together, they changed enterprise software and reinvented how business was done. Today, as a market leader in enterprise application software, we remain true to our roots. That’s why we engineer solutions to fuel innovation, foster equality and spread opportunity for our employees and customers across borders and cultures.

SAP values the entrepreneurial spirit, fostering creativity and building lasting relationships with our employees. We know that a diverse and inclusive workforce keeps us competitive and provides opportunities for all. We believe that together we can transform industries, grow economics, lift up societies and sustain our environment. Because it’s the best-run businesses that make the world run better and improve people’s lives.

The Sr. Director, Global Event Operations will be responsible for the direction, production, and growth of SAP Concur’s portfolio of global events and SMN level field events. SAP Concur’s portfolio of events are positioned to help generate, accelerate and close pipeline; create customer loyalty and drive renewals; as well as position the SAP Concur brand in-line with the organizational business strategy. This role will also be responsible for establishing a scalable operating model, building best-in-class events, and managing a large team of event professionals.

The Sr. Director, Global Event Operations will be adept at shifting from the strategic to the tactical aspects of exposition and conference management. This role will collaborate with the executive leadership team as well as clients, vendors, and partners to execute best-in-class and scalable events. Strategic vision, insightful resource management, relationship-building skills, and strong collaboration skills will be key aspects of the job.

The ideal candidate is highly motivated, possesses sound judgment, and has experience managing complex projects with multiple stakeholders across the globe. This position requires a strategic people manager with experience working in a matrixed organization, and the ability to develop relationships with teams and leaders throughout the company.



irect and manage the execution of SAP Concur’s corporate customer events, industry tradeshows, and field-level customer events.

Act as Executive Producer for the planning of the show experience, related programming, and overall operations.

Establish a scalable operating model to drive process efficiencies and simplification, to multiply existing best practices, and to foster a culture of trust and transparency

Establish and manage execution standards for live and digital global and field-level events,. Including aligning planning with SAP event portfolios.

Engage with front-line SAP Concur leaders and clients to identify new strategic initiatives that reinforce the relevance and importance of our events.

Work with global cross-functional teams to identify event strategies that align to regional or BU priorities.

Work closely with senior leaders to develop keynote speeches and/or themes for Tier 1 corporate events

Project manage the search, selection, and confirmation of all main stage speakers (Internal; Customer; & External)

Lead external keynote selection process, including contract negotiation and execution

Explore new opportunities for trade show and conference design and growth; stay abreast of trends.

Align with key stakeholders to ensure the events portfolio is relevant, significant and representative of SAP Concur values.

Develop an overall content strategy and syndication model based on in-year messaging and corporate campaigns for ALL SAP Concur events that will ensure a consistent, global message.

Partner with parallel work streams (Events; Audience Acquisition; Field Marketing; Social Media & Digital, others) to translate and integrate content strategy into overall integrated event campaign to engage attendees and drive registration

Required Education and/or Experience:

Bachelor’s degree from an accredited institution

Minimum 10 years of experience directing major conferences and events

Track record in management and expansion of mature conferences

Exposure to independent trade show environments preferred

Familiarity with the technology sector

Experience producing and analyzing ROI metrics

What do you need to bring?

Management success in rapid-growth, innovative organizations, including 5 years of leadership responsibility.

Bachelor’s degree in Marketing or Communications

Ability to create strong, compelling story arcs, and adapt writing style to meet needs of varied audiences/communications vehicles.

Strategic project management experience and organizational skills including the ability to set and drive requirements across multiple functional areas

Exceptional relationship management skills to establish rapport, trust and confidence with key stakeholders

Proven ability to identify strategic needs, develop recommendations, and lead growth.

Professional network and vendor connections to contribute to process development and improved solutions.

Must have excellent verbal and written communication skills.

Outstanding and management skills.

An engaged coach/player. A visionary and an achiever.

Ability to work a flexible schedule and to travel to key event programs.


Success is what you make it. At SAP, we help you make it your own.

A career at SAP can open many doors for you. If you’re searching for a company that’s dedicated to your ideas and individual growth, recognizes you for your unique contributions, fills you with a strong sense of purpose, and provides a fun, flexible and inclusive work environment – apply now.


To harness the power of innovation, SAP invests in the development of its diverse employees. We aspire to leverage the qualities and appreciate the unique competencies that each person brings to the company.

SAP is committed to the principles of Equal Employment Opportunity and to providing reasonable accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team. (Americas:


, APJ:


). Requests for reasonable accommodation will be considered on a case-by-case basis. Successful candidates might be required to undergo a background verification with an external vendor.

EOE AA M/F/Vet/Disability:

Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, gender, sexual orientation, gender identity, protected veteran status or disability.

Successful candidates might be required to undergo a background verification with an external vendor.

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