Englewood, CO, United States
Apr 05, 2021
Executive Director, Operations','02WEI','Executive','US-CO-Englewood','','!*!Job Code: OPM6Job Title: Executive Director, Operations
What you’ll be doing:
The Regional Executive Director of
Operations Support ensures that Service
Partner locations in the region deliver
an exceptional employee and customer experience.
This position is responsible for
results achieved across multiple locations including ensuring Standard
TTEC process are being followed using our tools and process. This includes facilitating the resolution of process and employee
issues through cross-functional partnerships,
managing highly escalated issues requiring communication to all levels of
leadership, and drive continuous improvement through optimizing efficiencies.
What skills you’ll need:
Knowledge and sensitivity of diversity issues and the ability to effectively deal with conflict and highly
sensitive situationsStrong consulting and influencing skills excellent
interpersonal and communication skills, both written and verbal Strong organizational skills and attention to detail.
','Executive Director, Operations