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Job Details

Chargeback Analyst

Company name
Becton, Dickinson and Company (BD)

Location
Franklin Lakes, NJ, United States

Employment Type
Full-Time

Industry
Operations

Posted on
Oct 17, 2021

Valid Through
Jan 30, 2022

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Job Description Summary

The Chargeback Analyst is accountable for distributor chargeback and sales trace processing within the Commercial Contract Operations CoE pillar. This will be successfully accomplished through collaborative relations with external and internal business partners and administration of best practices surrounding chargeback operations and associated policies, ensuring that the US Commercial Operations strategy is implemented. Candidates must have strong communication, technical, and organizational skills and be accountable for achieving key metrics.

Job Description

Be part of something bigger!

BD is one of the largest global medical technology companies in the world and is advancing the world of health by improving medical discovery, diagnostics, and the delivery of care. We have over 65,000 employees and a presence in virtually every country around the world to address some of the most challenging global health issues.

Our vision for the Technology Global Systems function at BD

The mission of the CoE is to enable commercial strategy and drive profitable sales growth by shifting our mind-set to being more “front office”, by exceeding customer needs and improving customer experience in the areas of customer contracting, analytics and sales operations, commercial enablement and customer data management.

This will be accomplished by standardizing, automating and integrating (CoE approach) as one company, driving data integrity and remaining agile to the evolving needs of customers and BD’s Go-to-Market corporate and BU strategies.

The CoE team will embrace industry leading capabilities, develop our talent and know- how, hold ourselves accountable to strong performance and operate by the highest values and culture of the company.

Key responsibilities will include:

Accountable for all aspects of the chargeback and sales trace process including submissions, resubmission processing, error resolution, and chargeback settlements for our top distributors

Responsible to manage the distributor resubmission process both internally and externally by the accurate tracking, monitoring, and communication of disputed lines for resolution within the predefined timelines

Performs business analytics and provide actionable reporting to assist in efficient and accurate chargeback processing and to identify large dollar issues for immediate resolution

Exercise appropriate controls to minimize disputed chargeback financial exposure and rebate reserves across all businesses

Collaborate with our Vistex IT partners to ensure the business requirements are supported while ensuring technology functionality and performance appropriately supports contracting activities

Complete training and remain current in tools and skills related to chargeback processing, internal control procedures, and SOX compliance

About you:

To be successful in this role, you require:

A minimum of a BA/BS degree

A minimum of 1 years’ experience in commercial contract and/or chargeback operations preferred, including distributor relationship management, continuous improvement, transactional contracting and/or chargeback technologies and/or related areas

General understanding of the end-to-end commercial contract operations management

Experience in ERP (SAP) and reporting (Business Intelligence) systems

Proficient technical skills in MS Excel solutions. MS Access preferred.

Strong communication and customercentric skills in order to adapt to customer needs while maintaining BD’s values

Key Competencies

Customer Focus

Action Oriented

Drive for Results

Teamwork and Leadership

Process / Operational Effectiveness

Organizational Agility

Becton, Dickinson and Company is an Equal Opportunity/Affirmative Action Employer. We do not unlawfully discriminate on the basis of race, color, religion, age, sex, creed, national origin, ancestry, citizenship status, marital or domestic or civil union status, familial status, affectional or sexual orientation, gender identity or expression, genetics, disability, military eligibility or veteran status, or any other protected status.

#LI-PRO

Primary Work Location

USA NJ - Franklin Lakes

Additional Locations

Work Shift

Becton, Dickinson and Company is an Equal Opportunity/Affirmative Action Employer. We do not unlawfully discriminate on the basis of race, color, religion, age, sex, creed, national origin, ancestry, citizenship status, marital or domestic or civil union status, familial status, affectional or sexual orientation, gender identity or expression, genetics, disability, military eligibility or veteran status, or any other protected status.

Company info

Becton, Dickinson and Company (BD)
Website : http://www.bd.com/

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