Enhanced Unit Lead Reservoir Cafe

Profile

Description:

University Commercial Services Plymouth Ltd's (UCSPL) is a wholly owned subsidiary company of University of Plymouth. UCSPL’s vision is to enrich the experience of the students, staff and wider community. We aim to create a financially sustainable and professional service which currently includes Early Years Education and Care, Retail Catering, Hospitality and Events. UCSP Ltd are looking to recruit an individual to an Enhanced Unit Lead role based on the main University of Plymouth campus, situated in the Reservoir Cafe. The Reservoir Café is our exclusively vegetarian and vegan café that overlooks the restored Drakes Reservoir and Gardens. This is a fantastic opportunity for a motivated individual to join the company and take on the running of one of our most unique units on campus. You will be responsible for the day-to-day operations of the unit as well as line management responsibility of the catering assistant and chef within it. With experience of working in a catering or retail environment, you will drive sales in line with the business plan and lead the unit in a calm and positive way whilst providing exceptional customer service. You would be employed by University Commercial Services Plymouth Ltd and would therefore be subject to their terms and conditions of employment. You will have experience of working in a customer service environment, and have routine administration and financial understanding. A customer-focussed mind-set is essential and a drive to deliver on and exceed students, staff and visitor’s expectations. A flexible approach to hours and work is essential, as is adaptability and the ability, whilst maintaining high standards and all times. Key Requirements: You should be able to demonstrate they have: Effective verbal and written communication skills Experience in managing other staff members Able to work alone or as part of a team Ability to cope under pressure, in a calm and efficient manner Previous sales experience in a similar environment Good interpersonal skills Interest and passion for vegan or vegetarian food – Desirable Contact for informal discussion: For an informal discussion please contact Hayley Hutchinson on 07970 244036 or Email Hayley.Hutchinson@plymouth.ac.uk. We are unable to accept CV’s and full applications will be required. Please demonstrate how you meet the essential criteria outlined in the knowledge, qualifications, training and experience elements of the job description in your supporting statement. Interviews are likely to take place week commencing Monday 31 October 2022 and you will be notified if you have been shortlisted or not. We offer increased annual leave and sickness benefits with length of service and employer pension contributions of 5% This is a full-time position working 37 hours per week on a permanent basis. The University of Plymouth is a diverse, welcoming community where everyone makes a difference and is encouraged to bring their whole selves to work. To find out more about our inclusive community, initiatives such as Athena Swan and the Race Equality Charter and our range of benefits / support mechanisms such as flexible working, staff networks and enhanced maternity, paternity & adoption leave please visit our Equality, Diversity and Inclusion webpages We particularly welcome applicants from under-represented groups such as BAME/BIPOC and LGBT For further details and how to apply, please click here

Region:

Location:

Plymouth

Salary:

£20,775 per annum - Band A5

Package:

Permanent, Full-Time

Contractual hours:

37

Basis:

Hospitality and Events.

UCSP Ltd are looking to recruit an individual to an Enhanced Unit Lead role based on the main University of Plymouth campus, situated in the Reservoir Cafe. The Reservoir Café is our exclusively vegetarian and vegan café that overlooks the restored Drakes Reservoir and Gardens.

This is a fantastic opportunity for a motivated individual to join the company and take on the running of one of our most unique units on campus. You will be responsible for the day-to-day operations of the unit as well as line management responsibility of the catering assistant and chef within it. With experience of working in a catering or retail environment, you will drive sales in line with the business plan and lead the unit in a calm and positive way whilst providing exceptional customer service.

You would be employed by University Commercial Services Plymouth Ltd and would therefore be subject to their terms and conditions of employment.

You will have experience of working in a customer service environment, and have routine administration and financial understanding. A customer-focussed mind-set is essential and a drive to deliver on and exceed students, staff and visitor’s expectations. A flexible approach to hours and work is essential, as is adaptability and the ability, whilst maintaining high standards and all times.

Key Requirements:

You should be able to demonstrate they have:

Effective verbal and written communication skills

Experience in managing other staff members

Able to work alone or as part of a team

Ability to cope under pressure, in a calm and efficient manner

Previous sales experience in a similar environment

Good interpersonal skills

Interest and passion for vegan or vegetarian food – Desirable

Contact for informal discussion:

For an informal discussion please contact Hayley Hutchinson on 07970 244036 or Email Hayley.Hutchinson@plymouth.ac.uk

We are unable to accept CV’s and full applications will be required.

Please demonstrate how you meet the essential criteria outlined in the knowledge, qualifications, training and experience elements of the job description in your supporting statement.

Interviews are likely to take place week commencing Monday 31 October 2022 and you will be notified if you have been shortlisted or not.

We offer increased annual leave and sickness benefits with length of service and employer pension contributions of 5%

This is a full-time position working 37 hours per week on a permanent basis.

The University of Plymouth is a diverse, welcoming community where everyone makes a difference and is encouraged to bring their whole selves to work. To find out more about our inclusive community, initiatives such as Athena Swan and the Race Equality Charter and our range of benefits / support mechanisms such as flexible working, staff networks and enhanced maternity, paternity & adoption leave please visit our Equality, Diversity and Inclusion webpages

We particularly welcome applicants from under-represented groups such as BAME/BIPOC and LGBT

For further details and how to apply, please click here

A9101

£20,775 per annum - Band A5

Professional/Support Services

Sun, 23 Oct 2022 00:00:00 GMT

Plymouth

Permanent, Full-Time

37

Thu, 13 Oct 2022 00:00:00 GMT

Company info

Plymouth University
Website : http://www.plymouth.ac.uk