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Job Details

Digital Product Manager University Operations

Company name
2U, Inc

Brooklyn, NY, United States

Employment Type

Manager, Product Management, Operations

Posted on
Jan 11, 2022

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What We’re Looking For:

The Product Manager, University Operations will join a growing product team within 2U’s University Operations group - which has direct responsibility for the quality of the student experience from program application and enrollment through graduation and post-graduation career services. The PM will focus on a critical segment of the student journey and be accountable for designing and driving a research and data-informed process to develop a product that effectively serves the needs of our students and graduates while delivering the intended business value to 2U programs. Specifically, the PM will identify high-value interventions in the student experience, define segment roadmaps and execute iterative programs / projects to improve customer outcomes. The PM will work with cross-functional teams of engineers, designers, data analysts and researchers and will foster strong, collaborative connections with business leaders in our degree, bootcamp and short course lines of business. We are looking for an extremely entrepreneurial individual with a bias for action and completion and a desire to move quickly.

Displays strong leadership, organizational and execution skills

Drives product management from planning to delivery and iteration

Engages customers, partners and internal stakeholders to determine business requirements, technical considerations and strategic objectives

Is the primary driver for identifying significant opportunities, and driving product vision, strategies and roadmaps in the context of broader organizational strategies and goals

Incorporates data, research and market analysis to inform product strategies and roadmaps

Leads and motivates a team of engineers and other cross-functional representatives, and maintains team health

Responsibilities Include, But Are Not Limited To:

You will establish product requirements, goals, indicators, and milestones and work in partnership with other teams to work on your roadmap

Envision, manage and communicate priorities, roadmap and product strategy to business and technology stakeholders

Identify and actively build connections with relevant subject matter experts across the company to surface insights, to get them excited about what your team is building, and to pave the way for smoother future rollouts

Gain a holistic understanding of customers’ needs and identify the most optimal user experience required to support that, with a keen eye for building a beautiful, scalable product

Ensure successful product launches with go-to-market activities and post-launch analysis to inform future product direction

Serve as a product owner on the scrum team(s) and work with engineers to deliver a quality product on time

Things That Should Be In Your Background:

You have 4 years of experience in product management

You have a passion for delivering an outstanding digital product experience

You enjoy digging deep into the data, analyzing user feedback and using these insights to drive product improvements

Demonstrated experience in gathering and transforming product requirements into an actionable product roadmap

You have a talent for building cross-functional connections with teams outside of your own

Experience working and delivering product or services in an agile/lean environment

You have strong written and verbal communication skills and are great at explaining highly technical topics to technical and non-technical audiences

You have a can-do attitude, a bias for action and completion and an ability to juggle multiple priorities simultaneously

You strike a healthy balance between speed of execution and maintaining a high-quality bar.

Outcomes-motivated, ability to determine Indicators and explain how they can be met by the product plan.

About 2U Inc. (NASDAQ: TWOU)

2U is comprised of 3 lines of business: Graduate Degree Programs, Short Course, and Boot Camps. Going beyond traditional learning management systems, we use tech, people, and data to help top universities and enterprise organizations transform in the digital era—and eliminate the back row in higher ed. We support lifelong learning which means thinking beyond a single degree. It means finding ways for students to gain the skills they need to change careers, evolve their expertise, and meet the challenges of the changing world head-on. We help our partners fill those needs—developing new digital education technologies and offerings capable of supporting students at different points in their lives. Whether they need a simple refresher, to learn something new, or to change their career trajectories completely, our partners are there to help them succeed. Together with our partners, 2U has positively transformed the lives of more than 275,000 students and lifelong learners.

2U Diversity and Inclusion Statement

At 2U, we are committed to creating and sustaining a culture that embodies diverse walks of life, ideas, genders, ages, races, cultures, sexual orientations, abilities and other unique qualities of our employees. We strive to offer a workplace where every employee feels empowered by the ways in which we are different, as well as the ways in which we are the same.

Benefits & Culture

Working at 2U means working with individuals that are passionate and mission driven. We collaborate on tough problems to deliver the best outcomes for our partners, students, and each other. You will find team members working together in our open office spaces, gathered in the kitchen grabbing a snack, or taking a break in our game rooms.

2U offers a comprehensive benefits package:

Medical, dental, and vision coverage

Life insurance, disability and 401(k)

Unlimited snacks and drinks

Generous paid leave policies including unlimited PTO

Additional time off benefits include: volunteer days, parental leave, and a company-wide winter break

In Colorado, the anticipated base salary for this role is $85,000, with potential bonus eligibility. Note: The final compensation for this position may consider factors including the geographic location where the work is performed (candidate’s assigned office) and prior work experience of the candidate.

To learn more, visit #NoBackRow

Note: The above statements are intended to describe the general nature and level of work performed by individuals assigned to this position, and are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required. All employees may be required to perform duties outside of their normal responsibilities from time to time, as needed.

2U is an equal opportunity employer that does not discriminate against applicants or employees and ensures equal employment opportunity for all persons regardless of their race, creed, color, religion, sex, sexual orientation, gender identity, pregnancy, national origin, age, marital status, disability, citizenship, military or veterans’ status, or any other classifications protected by applicable federal, state or local laws. 2U’s equal opportunity policy applies to all terms and conditions of employment, including but not limited to recruiting, hiring, training, promotion, job benefits and pay.

Company info

2U, Inc
Website :

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