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Job Details

Sr. Manager Marketplace Ad Operations - FreeWheel

Company name

New York City, NY, United States

Employment Type

Advertising, Operations, Manager

Posted on
Aug 12, 2021

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Comcast brings together the best in media and technology. We drive innovation to create the worlds best entertainment and online experiences. As a Fortune 50 leader, we set the pace in a variety of innovative and fascinating businesses and create career opportunities across a wide range of locations and disciplines. We are at the forefront of change and move at an amazing pace, thanks to our remarkable people, who bring cutting-edge products and services to life for millions of customers every day. If you share in our passion for teamwork, our vision to revolutionize industries and our goal to lead the future in media and technology, we want you to fast-forward your career at Comcast.

Job Summary

FreeWheel, a Comcast company, has superior end-to-end technology, premium marketplace, and best in market advisory services that power the advertising businesses of the largest media and entertainment companies in the world, including DIRECTV, Fox Corporation, NBC Universal, Turner Broadcasting System and Viacom in U.S., and Sky and Channel 4 in Europe. From our unique position at the center of the premium video economy, we enable our clients to unify audiences across desktop, mobile, OTT, and traditional STB devices, and profitably monetize their content.

Job Description

Senior Manager, Marketplace Operations

The Senior Manager, Marketplace Operations will be a vital component for FreeWheel's Marketplace business in North America, which enables the most premium video publishers – such as TV Programmers, MVPDs, and major digital media publishers – to monetize their content programmatically at scale. This function is responsible for both managed service and programmatic campaigns, the day-to-day workflow consist of the following : successful set up, trafficking, technical troubleshooting, monitoring, and optimization for all North American marketplace transactions. Additionally, this function will work closely with the Global Client Services team, as well as various other internal teams to ensure an efficient and seamless operational experience for FreeWheel Marketplace buyer. This is a critical role supporting the continued growth of FreeWheel Marketplace in North America and reports directly to the Director, Marketplace Operations.

Core Responsibilities:

Manage a team of highly-talented ad operations and technical support professionals

Develop, implement, and evolve a strategic plan for how the Marketplace Operations function can support the business and client service goals of the North American Marketplace organization

Oversee the personnel responsible for the trafficking of FreeWheel Marketplace transactions and ensure that all trafficking is completed in accordance with proper procedures and policies to ensure that all transactions are executed accurately and efficiently

Oversee the personnel responsible for the configuration, monitoring, and optimization of programmatic deals

Oversee the personnel responsible for level one troubleshooting of Marketplace transactions

Coordinate with other internal teams, including the Global Clients Services & Operations team, to design, implement, and evolve intra-company process for handoffs, escalations, etc.

Communicate directly with Marketplace clients as needed in support of the Publisher Account Management

Identify operational trends and risks and communicate to the FreeWheel Marketplace leadership team

Develop, implement, and track KPIs to measure the operational efficient of the North American Marketplace business

Exercise independent judgment in pursuit of business goals and objectives

Travel as necessary in support business objectives (prospect/client meetings, conferences, internal meetings)

Job Specifications:

Bachelor's Degree or Equivalent

5 years of experience with digital video in an operational or technical role

2 years of managerial experience preferred

Deep understanding of the digital advertising industry value chain, specifically including programmatic buying models

Extensive experience working with digital video ad servers (FreeWheel a plus) and or SSP platforms (StickyADS / FW SSP a plus)

Deep understanding of digital video standards and specifications (i.e. VAST, OpenRTB)

High EQ

Excellent verbal and written communication skills

Ability to communicate what is needed for you to be successful

Ability to regularly collaborate with others in pursuit of joint goals and objectives

Comcast is an EOE/Veterans/Disabled/LGBT employer


Bachelor's Degree

Relevant Work Experience

7-10 Years

Base pay is one part of the Total Rewards that Comcast provides to compensate and recognize employees for their work. Most sales positions are eligible for a Commission under the terms of an applicable plan, while most non-sales positions are eligible for a Bonus. Additionally, Comcast provides best-in-class Benefits. We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. That’s why we provide an array of options, expert guidance and always-on tools, that are personalized to meet the needs of your reality – to help support you physically, financially and emotionally through the big milestones and in your everyday life. Please visit the compensation and benefits summary ( on our careers site for more details.

Company info

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