Operations Management: Lifeline of an Organization

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The lifeline of any organization resides in its operations management team. The people in operations management are responsible for a wide range of goals, including creating a vision for the company and ensuring its implementation by employees. An operations manager is involved in the day-to-day tasks of maintaining the company. He or she is involved in staffing for ensuring that the proper person is hired and that the staff is well equipped to handle required tasks. The operations manager must have an attention to detail, objectivity, and requires both patience and maturity. The success of a company depends on the proficiency of its operations management.

It is common wisdom in the business world that success and failure depend more on people and less on materials and mechanics. Managers staffing their operations departments uphold this notion by playing decisive roles in building companies. The duties of operations managers range from shaping companies' vision statements and infrastructures to finding solutions to day-to-day problems.

Roles of Operations Managers



Depending on the nature of the organization's products or services, operations managers plan, direct, and coordinate all tasks. It is their job to maintain the efficiency and effectiveness of daily operations and to oversee the uses of materials and human resources.

Tasks of Operations Managers

Operations mangers usually perform the following tasks:
  • Finding out staff requirements

  • Overseeing staff recruitment and maintaining staffing levels

  • Coordinating finance and funding and investments and budgeting operations

  • Formulating departmental objectives and procedures

  • Interacting with board members, other department heads, and staff members as required

  • Monitoring production, supplies, and other processes

  • Setting prices and credit terms

  • Developing and directing promotional activities including sales promotions and advertising

  • Preparing and supervising work schedules

  • Assigning specific duties to staff

  • Reviewing performance, target achievement, and productivity

  • Organizing periodical meetings

  • Identifying talent and planning and directing staff motivation and training programs

  • Handling complaints and problems and solving them

  • Ensuring orderliness in the workplace
Knowledge and Skills of Operations Managers

Operations managers hold very powerful and respected positions in companies. Companies' successes largely depend on the abilities and skills of operations mangers. Therefore, companies look for operations managers who possess the following skills:
  • Communications skills

  • Organizational skills

  • Presentation skills

  • Ability to develop detailed lists of daily tasks and implement them

  • Skills and character to address all concerns

  • Positive and cheerful dispositions toward work

  • Promptness in performances

  • Attention to details

  • Accuracy and preciseness in work

  • Objectivity in all dealings

  • Ability to juggle many tasks simultaneously

  • Patience and maturity

  • Integrity and dedication

  • Flexibility to adjust with others' actions and needs

  • Ability to identify strengths and weaknesses of alternative solutions, conclusions, or approaches

  • Ability to foresee trends

  • Good work ethics

  • Desire to acquire knowledge and skills

  • Decision-making skills

  • Legal, economic, and statistical knowledge

  • Understanding of behavioral sciences

  • Ability to introduce initiates and unconventional measures if needed

  • Ability to face criticism patiently
All professions have their own characteristics and challenges and opportunities. It is important to assess them in detail before deciding to pursue careers in those fields.
On the net:Operations Management
www.managementhelp.org/ops_mgnt/ops_mgnt.htm

Operations Manager Job Description
www.legrandeaffaire.com/Opsdesc.doc

Overview
www.som.yale.edu/careers/careerinfo/roadmaps/operationsmanagement.asp

Job Description—Operations Manager
www.payscale.com/research/US/Job=Operations_Manager/Salary

Career Guide for General & Operations Manager
jobs.state.va.us/careerguides/GeneralOperationManager.htm If this article has helped you in some way, will you say thanks by sharing it through a share, like, a link, or an email to someone you think would appreciate the reference.

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