http://www.operationscrossing.com/lcarticlearchive.php OPERATIONSCROSSING ARTICLES SECTION en-us © 2007 OperationsCrossing. All rights reserved. Office: 175 S. Lake Avenue, Suite 200, Pasadena, CA 91101 admin@operationscrossing.com(OperationsCrossing) admin@operationscrossing.com Tue, 19 Aug 2008 02:00:01 CDT ARTICLES 60 http://images.employmentcrossing.com/employment/logo.gif http://www.operationscrossing.com/lcarticlearchive.php http://www.operationscrossing.com/article/index.php?id=280046 Handling company operations is not a trivial task; it's a complicated one. It's not about marketing widgets or increasing sales but selling ideas to your own staff as an operations manager. Operational tactics should be convincing, to say the least, and fairly practical. Forming theories about what has to be done is always the easier part. Putting theories into practice requires faith in one's plans and exercising authority. This article explores some ideal operational tactics that can ... http://www.operationscrossing.com/article/index.php?id=280046 Mon, 30 Jun 2008 00:00:00 CDT http://www.operationscrossing.com/article/index.php?id=280045 A key source of direct customer contact, call centers are increasingly gaining importance in every industry. A growing number of businesses that run call centers are reaping significant benefits in terms of lower costs, enhanced performance, and increased revenue. This article lists some of the key challenges of and solutions for call center operations.... http://www.operationscrossing.com/article/index.php?id=280045 Tue, 20 May 2008 00:00:00 CDT http://www.operationscrossing.com/article/index.php?id=280040 http://www.operationscrossing.com/article/index.php?id=280040 Thu, 13 Mar 2008 00:00:00 CDT http://www.operationscrossing.com/article/index.php?id=280039 http://www.operationscrossing.com/article/index.php?id=280039 Mon, 11 Feb 2008 00:00:00 CST http://www.operationscrossing.com/article/index.php?id=280038 http://www.operationscrossing.com/article/index.php?id=280038 Mon, 31 Dec 2007 00:00:00 CST